Privacy Policy

This privacy policy describes how Cactus Marketing Sdn Bhd uses the information collected on www.cactusmarketing.com.my website.

Any queries about this statement or collected personal information can be directed to Cactus Marketing Sdn Bhd Customer Service at +603 5614 4466.

The provision of personal information is not necessary in order to use most of this website. However, if you wish to take advantage of some specialised and/or personalised services offered under this website, you will need to provide some specific information.

CONSENT

The use of our website signifies that you consent to the collection and use of your personal information in the manner set out below. Changes to or modifications of our Privacy Policy will be posted on this webpage. Please also note the Terms and Conditions of Use of our website www.cactusmarketing.com.my

COLLECTION OF INFORMATION AND ITS USE

Cactus Marketing Sdn Bhd is the sole and exclusive owner of the information collected on this website. It is not our practice to sell, share, or transfer this information except as set out herein. The collected information is used to improve marketing, for administrative purposes and to facilitate the provision of Cactus Marketing Sdn Bhd and related services.

Information is shared interdepartmentally within Cactus Marketing Sdn Bhd. Third party services may be employed for assistance in certain areas, for instance the hosting of websites. That third party may in some cases receive your information. However, Cactus Marketing Sdn Bhd will at all times be in control and be responsible for the use of the collected information.

COOKIES

Cookies store data on a user’s hard drive and contains information about the user. We reserve the right to use cookies on our website. We use cookies to review and track user interests so that we can improve the quality of our website. If your browser rejects a cookie, our website can still be viewed.

INTERNET PROTOCOL (IP) ADDRESSES

We use IP addresses for various purposes including analysis, website administration, and information gathering on user movements.

SECURITY

We have taken appropriate steps to protect information both online and off-line. If you have a query on the same, please feel free to contact us at +603 5614 4466.

Return Policy

Language: The language of these Terms & Conditions is English and even though there may be translations of these Terms & Conditions in other languages, English shall be the sole language used in the interpretation of these Terms & Conditions.

Currency: Charges are payable in the currency prescribed with our published prices unless otherwise specifically stated by us. We currently support RM only.

Accuracy: All prices published are correct at the time of publication. We reserve the right to revise any prices at any time and from time to time without prior notice.

Applicable Prices: Applicable prices are those published by us or on behalf. Prices may exclude administration fees, delivery charges and other charges unless otherwise specifically stated by us.

Payment & Confirmation of Purchase: The purchase is confirmed after full payment is made and we will issue you a booking number. Once confirmed, the order cannot be cancelled.

Refund Policy: Refunds will be given at the discretion of the Company Management.

Proper Person: We shall make a refund only to the person who has paid for the Product upon presentation of identification and satisfactory proof of such payment.

Process: Requests for refunds must be made in writing and accompanied by the original payment confirmation and/or booking number, proof of payment and identification.

Personal Data: You hereby acknowledge and agree that your personal data has been given to us for the purposes of making purchase and providing you with confirmation of that purchase, providing and developing ancillary services and facilities, accounting, billing and auditing, checking credit or other payment cards, security, administrative and legal purposes, credit card issuance, systems testing, maintenance and development, statistical analysis, and helping us in any future dealings with you. For these purposes, by entering into a contract of purchase with us you authorise us to retain and use your personal data and to transmit it to our own offices, authorised agents and third party business associates, government agencies, other merchants or the providers of the services mentioned above.

Modification and Waiver: None of our agents, employees nor representatives has authority to alter, modify or waive any provisions of these Terms & Conditions.